Shipping Information

We ship Australia-wide with reliable, tracked postage.

Shipping Rates

🇦🇺 Standard Shipping: $19.95 AUD
⚡ Express Shipping: $29.95 AUD

Processing Times

Orders are processed within 1–2 business days.
During high-volume periods, processing may take up to 3 days.

Delivery Times

• Standard: 2–7 business days

• Express: 1–4 business days

Remote areas may take slightly longer.

Tracking

Once your order is shipped, you’ll receive a tracking number via email/SMS.

Lost or Delayed Parcels

If your parcel is lost or significantly delayed, contact us and we’ll lodge an investigation with the courier. We will always assist to ensure you receive your order.

Incorrect Address

Please double-check your shipping details. PLUGD is not responsible for parcels delivered to incorrect addresses provided by the customer.